Software engineers might want to integrate an AI chatbot directly into their complex product. Chatbots can help reduce the number of users requiring human assistance, helping businesses more efficient scale up staff to meet increased demand or off-hours requests. Many overseas enterprises offer the outsourcing of these functions, but doing so carries its own significant cost and reduces control over a brand’s interaction with its customers.
AI-powered customer service bots are automated systems that use artificial intelligence to manage customer interactions. AI bots are designed to handle repetitive tasks while improving the overall customer experience through personalized, context-aware conversations. Go to the ChatBot dashboard, select your chatbot, and click on the "Publish" button in the top right corner of your screen.
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